Unhappy with Her Current Provider

Meet Katelyn. A retired math teacher, she had invested and saved diligently over the years, building nearly $2 million in assets. She had worked with an advisor for a number of years, but was becoming increasingly dissatisfied with both the service and the results. Calls and messages often went unanswered, and there were no regular reviews or updates.

When we reviewed her accounts and goals, we found her portfolio held several underperforming mutual funds with high internal fees. She also owned a variable annuity with multiple costly riders she didn’t need—fees that were quietly eating into her returns.

Without triggering taxes, we exchanged her tax-deferred annuity into a lower-cost, no-commission alternative. We also reallocated a portion of her portfolio into lower-cost, tax-efficient ETFs while retaining many of the high-quality individual stocks she preferred. Importantly, we aligned her holdings more closely with her political and social values—owning more of the companies she supported and less of those she didn’t.

Our firm made the transfer process seamless, preparing all paperwork and handling the details while ensuring no taxes or unnecessary fees were triggered. The result was a higher-quality, lower-cost portfolio that better reflected her goals and personal preferences.

Katelyn Story

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